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Satisfaction Guarantee

Your Success, Guaranteed!

Our policy is simple: if you have done your part (as listed below) but did not pass the official exam, you may qualify to receive a 110% refund for the price of the online prep course. There are no refunds on shipping/handling, used books, or any other products or services. This guarantee applies only to the price of the course and not to books, tabs, or any other products or services. Fees paid for highlighting are excluded from this guarantee policy.


Our Guarantee Policy!

Terms and Conditions for the SUCCESS Guarantee

  • To request a refund, contact us within 5 days of failing your official exam and provide a copy of your failure notice issued by the testing company.
  • You must have scored at least 95% on three practice exams (this is important!).
  • You must have taken these practice exams within 30 days prior to the dates of your official trade or business and law exams.
  • Test times must be at least 75% of the allowable test time (for example, if a test has 100 minutes allowed, then your test time must be at least 75 minutes).
  • If you passed the business/law exam but not the Trades exam, you may receive a 75% refund for the price of the prep course.
  • If you passed the Trades exam but not the business/law exam, you may receive a 25% refund for the price of the prep course.
  • If you did not pass either exam or if your license does not require both exams, you may receive a 110% refund for the price of the prep course. (This does not apply to the price of books or tabs.)
  • Cramming a few days before your exam is not considered adequate study time.